Option 1: Delete it yourself in the app (fastest)
- Open Zallixor and sign in to the account you want to delete.
- Open Settings and scroll to Account actions.
- Tap Delete my account.
- Read the confirmation and tap Delete forever.
- Confirm it's you by entering your password (or re-confirming with Google/Apple), including your two-factor code if you use one.
Your account is deleted straight away and you are signed out. This can't be undone.
Option 2: Ask us to delete it for you
Can't finish Option 1 (for example you lost access to your sign-in method)?
- In the app: Settings → Account actions → Can't delete it? Ask Zallixor to delete it for me → Send request.
- By email: write to support@zallixor.com (or privacy@zallixor.com) from the email address on your account, with the subject Account Deletion Request and your username.
We may need to verify that the account is yours before we delete it. We'll process it as soon as we can.
What is deleted
- Your profile (name, username, photo, bio) and your public directory listing; your username is released.
- Your posts, clips and stories.
- Your sign-in login (email, password or linked Google/Apple sign-in).
- Other personal information linked to your account, such as settings and preferences.
What may be kept, and for how long
- Transaction and payment records (coin top-ups, gifts, withdrawals) are kept for as long as financial, tax, dispute or legal record-keeping requires.
- Security and moderation records are kept as long as needed to prevent fraud and repeat abuse.
- Backups: deleted data may remain in backups for a limited period before it is overwritten.
Details are in our Privacy Policy, section 10.
Want to remove some data but keep your account?
You can delete individual posts, clips and stories yourself, clear cached data on your device, and download a copy of your data from Settings → Your data. For anything else, see Request deletion of your data.
