Child Safety Standards
Zallixor has zero tolerance for child sexual abuse and exploitation (CSAE) anywhere on our platform — the social feed, stories, reels, live streams, direct messages, group chats, the marketplace, and the Zallixor Assistant. This page is our published standard against CSAE and is legally part of our Terms & Conditions and Community Guidelines.
1. Our commitment
We do not allow content or behavior that sexualizes, endangers, or exploits anyone under 18, under any circumstances, anywhere in the world Zallixor operates. This standard cannot be edited or bypassed by any user, setting, or account type, and it applies equally to every person on the platform regardless of age, location, or verification status.
2. What CSAE means here
CSAE covers child sexual abuse material (CSAM) in any form, real or simulated; sexualized text, imagery, or commentary involving a minor; grooming behavior directed at a minor; and any attempt to arrange in-person or online contact with a minor for a harmful or sexual purpose. It makes no difference whether the minor, or someone claiming to be the minor, appears to consent — consent from a minor is never a defense under this standard.
3. How we prevent it
- Every account declares a date of birth at signup, and accounts cannot bypass this step — see Terms §2.
- Money-related features — coins, gifts, marketplace selling, withdrawals, and monetization — are restricted to users 18 and over.
- Live streaming, direct messaging, and public discovery features carry built-in guardrails designed to limit unsolicited adult-minor contact.
- Our Community Guidelines §4 set out zero-tolerance enforcement, and staff handling these reports are trained to recognize CSAE patterns and escalate immediately.
4. Detection and moderation
We use a combination of automated screening and human review to find and remove CSAE content and accounts, including hash-matching against known CSAM where applicable, proactive review of reported content, and pattern-based detection of grooming behavior. Confirmed violations result in immediate content removal and account termination, without a prior warning, as described in Terms §4 and Terms §10.
5. How to report
Anyone — with or without a Zallixor account — can report a concern about a child's safety on the platform:
- In the app: use the report option on the specific post, message, profile, live stream, or listing, so the report reaches us with full context.
- By email: write to abuse@zallixor.com with as much detail as you can — links, usernames, screenshots, and what you observed. You do not need an account to email us.
Reports involving a child's safety are prioritized ahead of other report types.
6. What happens after a report
Every CSAE report is reviewed by a person trained to handle this category — not resolved by automation alone. Confirmed violations lead to immediate content removal and permanent account termination. Where required or permitted by applicable law, we preserve relevant records and report to the appropriate national authorities and, for applicable jurisdictions, recognized child-safety reporting bodies.
7. Law enforcement & legal compliance
Zallixor complies with applicable child safety laws in the jurisdictions where it operates, and cooperates with law enforcement investigations into CSAE through lawful channels. We respond to valid legal process consistent with our Privacy Policy, and we may disclose information to authorities without prior notice where we believe it's necessary to prevent harm to a child.
8. Designated point of contact
Our designated point of contact for CSAM prevention practices and compliance is reachable at abuse@zallixor.com. This contact is staffed and able to speak to our CSAE prevention and reporting practices.
